Bridgeway Family Homes is committed to providing safe, respectful, and high-quality services. If you have a concern or wish to make a complaint, we encourage you to share it with us so we can address it promptly and fairly. Complaints may be submitted in writing or verbally through our office or website, and all concerns will be reviewed in a confidential and respectful manner. We will acknowledge receipt of your complaint and provide updates as it is assessed and resolved.

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For information about our practices and complaints procedure related to the privacy and confidentiality of the personal information of individuals in our care and/or who are receiving services, refer to Our Commitment to Privacy: Notice of Information Practices.

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Last Revised: April 17, 2026