We are experiencing an interruption to email services due to a widespread Microsoft 365 outage.

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Last Updated: November 12, 2026 | 4:45 PM EST

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We are currently experiencing a disruption to email services due to a widespread Microsoft 365 service outage affecting Outlook and Exchange Online. As a result, we may experience delays or interruptions in receiving and responding to emails.

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WHAT YOU NEED TO KNOW

• Email communication with Bridgeway staff may be delayed or temporarily unavailable.

• Microsoft is investigating the issue and working to restore service.

• A confirmed restoration time has not yet been provided.

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ALTERNATIVE CONTACT METHOD

• For time-sensitive inquiries, please contact Bridgeway Family Homes by phone at (905) 377-1600.

• Individuals currently receiving services should call or text their usual Bridgeway staff contact for urgent matters.

• For placements and referrals, please contact Gayle by phone at (416) 527-1191.

 

We apologize for any inconvenience and appreciate your patience while this issue is being resolved.